FAQ

Q1. What tires do you recommend with the BLKTEC wheels?

BLKTEC wheels have been tested and proven to perform best with tires between the sizes of 22c and 25c. We do not recommend using 21c tires.

 

Q2. Are BLKTEC wheels 11 speed compatible?

All BLKTEC wheels are 11speed compatible.

 

Q3. What is your warranty policy?

Please follow the link to view our warranty policy

 

Q4. I purchased a set of used BLKTEC wheels from a friend, am I still entitled to the original warranty coverage?

The BLKTEC Warranty is only applicable for the original owner of the wheels. Warranties are non-transferable.

 

Q5. Can I get sponsored by BLKTEC?

BLKTEC is always open to sponsorship possibilities with riders and teams of all levels. Please contact sales@blktec-cycles.com to submit your sponsorship introduction and application. We will then contact you as soon as possible and discuss any possible sponsorship.

 

Q6. What brake pads do you recommend for BLKTEC wheels?

We recommend you use the BLKTEC carbon-specific pads included with your carbon wheel set.

 

Q7. Is a broken rim repairable?

A complete break of the rim ring is irreparable. If the rim is only partially broken, we can repair it under certain circumstances.
In respect of irreparable damage, you can claim through our crash replacement policy.

 

Q8. Is a broken spoke repairable?

Yes. A carbon broken spoke on our BLKTEC C ONE and C ONEc can be fixed.

FAQ

What tires do you recommend with the BLKTEC wheels?

BLKTEC wheels have been tested and proven to perform best with tires between the sizes of 22c and 25c. We do not recommend using 21c tires.

 

Are BLKTEC wheels 11 speed compatible?

All BLKTEC wheels are 11speed compatible.

 

What is your warranty policy?

Please follow the link to view our warranty policy

 

I purchased a set of used BLKTEC wheels from a friend, am I still entitled to the original warranty coverage?

The BLKTEC Warranty is only applicable for the original owner of the wheels. Warranties are non-transferable.

 

Can I get sponsored by BLKTEC?

BLKTEC is always open to sponsorship possibilities with riders and teams of all levels. Please contact sales@blktec-cycles.com to submit your sponsorship introduction and application. We will then contact you as soon as possible and discuss any possible sponsorship.

 

What brake pads do you recommend for BLKTEC wheels?

We recommend you use the BLKTEC carbon-specific pads included with your carbon wheel set.

 

Is a broken rim repairable?

A complete break of the rim ring is irreparable. If the rim is only partially broken, we can repair it under certain circumstances.
In respect of irreparable damage, you can claim through our crash replacement policy.

 

Is a broken spoke repairable?

Yes. A carbon broken spoke on our BLKTEC C ONE and C ONEc can be fixed.